It's smart business, not to nickel and dime people, especially not in the neighborhood, especially for people who feel, occasionally, that they don't belong in the neighborhood. Smart business to dispel that sense of being othered for that person, by just being kind and fixing the little thing that needed fixing, vinyl cornering on a roof or whatever, just send a couple dudes up there on tall ladders with hammers, for free, pro bono. Smart business, because when that roof collapses down the line, and the big money is up for grabs, then guess who the first roofers they're gonna call is. Because you helped, that one time. Smart business.
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